<strong>Instructor Resources:</strong> Test bank, PowerPoint slides, and answers to discussion questions.<br /><br />As healthcare reform continues to transform US healthcare delivery and processes, one thing remains the same: the importance of quality. This book brings together a team of internationally prominent contributors who provide expertise on current strategies, tactics, and methods for understanding quality in a comprehensive way. The book provides a solid foundation on the components and importance of quality, while incorporating techniques to continuously improve and transform a healthcare system.<br /><br />This extensively updated edition includes:<br /><br />A new chapter that addresses hardwiring quality into the organization’s culture for consistent delivery A new final chapter that details the latest developments in healthcare and maps a path for healthcare transformation Extensive content and emphasis on the Affordable Care Act as it relates to quality A discussion o
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